Delta Air Lines Marketing VP's Advice: Innovate and Explore

Delta Air Lines Marketing VP's Advice: Innovate and Explore

While many marketing organizations still run paid, owned and earned media as separate channels, Kupbens has all under his control. “It allows us to be more consistent in content, copy, and tone of voice,” he said. “We have an overall marketing plan …
See all stories on this topic »

Accenture Builds Digital Social Platform for Unilever Global Marketing in 12 Weeks

LONDON, May 02, 2013 (BUSINESS WIRE) — In just 12 weeks, Accenture (NYSE:ACN) has built and implemented a new digital social platform for Unilever that will help connect its marketers, brand managers and partners in 190 countries.
See all stories on this topic »

Eric Worre's Brand New Network Marketing Book – Ray Higdon

Eric Worre, one of the best trainers in our profession, has a brand new network marketing book out and YOU should definitely get it!
See all stories on this topic »

Popular Questions

What does Delta Air Lines’ marketing VP advise leaders to do to encourage innovation and exploration?

Delta Air Lines’ marketing VP encourages leaders to look beyond familiar methods and remain open to new ideas. Marketing teams can do this by testing emerging channels, studying customer behavior, and exploring partnerships that create more relevant experiences. Small, measurable experiments allow teams to learn quickly without committing excessive resources.

How can marketers apply the Delta Air Lines marketing VP’s advice to innovate and explore?

Marketers can apply this advice by identifying a customer need, developing a focused idea, and testing it with a defined audience. Teams should track meaningful results such as engagement, conversion, and customer feedback rather than relying only on assumptions. After each test, they can refine the concept, expand what works, and stop efforts that do not produce value.

Why are curiosity and experimentation important in Delta Air Lines marketing VP’s advice to innovate and explore?

Curiosity helps marketing teams notice changing expectations and discover opportunities that routine planning may overlook. Experimentation turns those observations into practical campaigns, services, or customer experiences that can be evaluated in the real world. Together, they support continuous learning and help a brand stay responsive in a competitive market.

Scroll to Top